Information, Training and Instruction

The Code of Practice details the Information, training and instruction you need to provide to protect your employee’s hearing. Our structured training covers all of the requirements of the Code of Practice, plus some extras.

Audiometric Testing QLD can conduct group toolbox sessions or one-on-one training. It’s your call, but we prefer one-on-one training as it is more effective and ensures that any employees who have hearing loss can actually hear and comprehend the training.

Employees with Noise Induced Hearing Loss (NIHL) will have difficulty hearing in group training sessions. Employees contribute more information about their hearing history in one-on-one training sessions and will retain the information we provide.

One-on-one training is also much more cost effective because its quicker. Group toolbox sessions and seperate hearing tests will have your employees off the job twice. With one-on-one education and testing, employees are only off the job once so expensive downtime is significantly reduced.

Our focus is on on-site hearing safety. We place a lot of emphasis on the effective use of PPE.

Did you know that poorly fitted earplugs will not reduce noise effectively, so hearing damage can occur. We can show your employees how to fit earplugs properly and we can conduct an earplug fit test to ensure that the earplugs provide the required level of protection. We use the Veripro earplug fit test system. Visit this link link to see a demonstration. One-on-one education with fit testing takes around 20 minutes.

Did you known that employees wearing earplugs, particularly in hot weather, are likely to experience high levels of earwax buildup and may need to clean their ears more frequently. Earwax is normal and necessary but excessive buildup may block the ear canal and affect hearing.

Did you know that loud music, particularly through headphones and earbuds, can damage hearing very quickly? It takes as little as 15 minutes exposure to loud music for hearing to be damaged. Employees exposed to loud music may have hearing loss that is not work related but their hearing loss may affect how well they hear at work. Do you have a policy that restricts the use of music devices at work?

5.8 Information, training and instruction

S. 19:

A person conducting a business or undertaking must ensure, so far as is reasonably practicable, that information, training and instruction is provided to workers and others at the workplace to protect them from health and safety risks.

R. 39:

The information, training and instruction must, so far as is reasonably practicable, be provided in a way that can be easily understood by any person to whom it is provided.


Training should be provided to:

  • those workers who may be exposed to hazardous noise or other agents that may contribute to hearing loss
  • their managers and supervisors
  • workplace health and safety committees and health and safety representatives
  • those responsible for the purchase of plant, noise control equipment, personal hearing protectors and for the design, scheduling, organisation and layout of work.

The contents of the training program should include:

  • the health and safety responsibilities of each party at the workplace
  • how hearing can be affected by exposure to noise
  • the detrimental effects hearing loss and tinnitus have on the quality of life, both at work and socially
  • the tasks at the workplace that have the potential to give rise to hearing loss and the likely noise exposure level
  • how to use noise control measures
  • how to select, fit, wear, maintain and store personal hearing protectors
  • how to report defects in hearing protectors and noise control equipment or raise any concerns regarding hazardous noise
  • the purpose and nature of audiometric testing.